Shipping Policy
Everything you need to know about our shipping and delivery process
Shipping Overview
At Sudobox, we understand that getting your Mini PCs, NAS systems, and network gear quickly and safely is important. We've partnered with reliable shipping carriers to ensure your orders arrive in perfect condition.
Processing Time
Standard Processing: 24 hours
Custom builds may take 3-5 business days
All orders are processed Monday through Friday (excluding holidays). Orders placed after 5 PM EST will be processed the next business day. Custom configurations and special builds may require additional processing time.
Shipping Coverage
We currently ship across India only.
Courier Partners
We primarily ship through Shree Tirupati, DTDC, and BlueDart. If you have a preferred courier, you may arrange your own pickup — simply contact us after placing your order to coordinate
Shipping Charges
Shipping charges are additional and calculated at checkout based on your location and package weight.
Order Tracking
Once your order ships, you'll receive a tracking number. You can track your package directly on the carrier's website.
Delivery Issues & Returns
Damaged Items
Contact us within 24 hours of delivery for damaged items
If your package arrives damaged, please contact us immediately. We'll work with you to resolve the issue quickly, including arranging replacements or refunds as appropriate.